Question 1

How quickly can you fix my cable issues?

Accepted Answer

In most cases, we can repair cable issues the same day you call. Our rapid response team typically arrives within 2-4 hours, and cable repairs usually take 30-60 minutes once we're on site. For emergencies, we offer 24/7 service with even faster response times. We stock common cable types on our trucks, so parts availability rarely causes delays.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Garage door cables can fail for several reasons. The most common causes include normal wear and tear over time (cables typically last 8-15 years), rust and corrosion from humidity, improper tension causing uneven wear, broken springs putting extra stress on cables, and physical damage from objects or impact. Regular maintenance can identify cable wear before complete failure.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We understand that a new garage door is a significant investment, and we work with several financing partners to provide affordable monthly payment plans. Many of our financing options offer 0% interest for qualified buyers. Contact us for a free quote and to discuss financing options for your project.

Question 4

How much does a new garage door cost?

Accepted Answer

Garage door prices vary based on size, material, and features. Basic steel doors start around $800-1,200 installed, while premium insulated doors with windows range from $1,500-3,000. Contemporary aluminum and glass doors can cost $3,000-6,000 or more. We provide free, detailed quotes that include all materials and installation costs.

Question 5

Do you service commercial garage doors?

Accepted Answer

Yes, we service both residential and commercial garage doors throughout the South Houston area. Our technicians are trained on all types of commercial doors including rolling steel, sectional, and high-speed doors. We offer maintenance contracts for businesses requiring regular service.

Question 6

What warranty do you offer on repairs?

Accepted Answer

We provide a 1-year warranty on all labor and parts for repairs. This covers any defects in parts or workmanship. For new door installations, manufacturer warranties apply to the door itself (typically 10-20 years on panels), plus our 1-year installation warranty. We stand behind our work completely.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance once a year for optimal performance and longevity. Annual service includes lubrication, tension adjustment, safety testing, and inspection of all components. Doors that see heavy use (4+ cycles daily) may benefit from semi-annual service.

Question 8

Can you match my existing garage door panels?

Accepted Answer

In many cases, yes. We work with major manufacturers to source replacement panels that match existing doors. For older doors, exact matches may not be available, but we can often find close alternatives. During your free estimate, we'll assess matchability and discuss all options.

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